Phys.org

It's OK if managers step in to help their sales staff—but not too much

It's OK if managers step in to help their sales staff—but not too muchWorldPing

Workers in sales might roll their eyes when they deal with a micromanaging boss. But many customers actually appreciate it if a store manager offers to help when they're mulling over a purchase, whether it's a dishwasher, a tablet or a lawn mower.

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